Gemstone values the trust you have placed in us. As part of our relationship, we recognize and respect your privacy. That is why Gemstone is committed to protecting your privacy and using the information you share with us responsibly.

Our Privacy 8: Security Statement describes the information we collect about you. as well as why and how we use it. We also explain the choices you can make about how we collect and use your information.

Frequently Asked Questions

WHAT INFORMATIONS COLLECTED?

We collect information from you that you provide when you login. Join our mailing list, register with us, place an order, or participate in a contest, promotion or survey. Categories of information collected include your name, email address, postal address, phone number and credit card number.

HOW IS MY INFORMATION USED?

When you make a purchase from Gemstone, we use your information to process your order and to answer your questions about the status of order. We may use the information to provide you with periodic emails and mailings about Gemstone merchandise, services and promotions. We may also send you email to help us learn more about your shopping preferences. In addition, we use information about your product interests and purchases to help us improve our online store and your shopping experience.

WILL MY INFORMATION BE SHARED?

To respect your privacy, Gemstone will not sell or rent the personal information you provide to us online to any third party. These services may include maintaining and managing customer information; providing customer services; taking and fulfilling orders; conducting Gemstone promotions and surveys; and communicating effectively with our clients. We do not authorize those third parties to make any other use of your information or to send you unsolicited email. In addition, Gemstone may share information that our clients provide with specially chosen marketing partners. We also may share aggregated statistical or demographic information about you with third party companies in a manner that does not reveal your personal identity.

When Gemstone conducts contests, promotions, and surveys, or joins with other companies to do so, clients who choose to participate may he asked to provide personal information.

Gemstone and the other participating companies may use this information for such purposes as notifying winners and fulfilling promotional obligations, and may also cross reference customer databases to identify common customers. Information from these activities may be used to explore future promotional opportunities or fulfill contractual obligations. Even if you have chosen not to receive email or postal mail from Gemstone prior to your participation in a contest. promotion or survey, you may still receive information from Gemstone in connection with such activity if you register for or participate in it. You may choose not to participate in contests, promotions or surveys if you do not wish to receive information from Gemstone or share your information with Gemstone and the other companies sponsoring such activities.

If you are visiting Gemstone through a link from another website or search engine, information about your visit to Genmstone may be collected by the provider of the other website or search engine. We encourage you to review the privacy policies of these other websites or search engines. You may avoid disclosing your information to these other websites or search engines by entering Gemstone directly into the address field of your internet browser.

HOW DO [ACCESS OR CHANGE MY INFORMATION]

If at any time you want to change or review the information you have provided, simply sign on to Gemstone and click on"Login/Register" on the navigation bar. You will then be able to change any information stored in your account. Be sure to click "Save" when you complete your changes. You can also change or access this information by calling Gemstone, or by sending an email to [email protected] Please be sure to include or have ready your full name, address, phone number and email address.

WHAT ARE COOKIES? DOES GEMSTONE USE COOKIES?

Cookies are bits of information that are automatically stored on your computer's hard drive to recognize your preferences in order to make shopping easier. Gemstone uses cookies to help us personalize your shopping experience and keep track of your order as you shop in our online store. Your cookie also allows us to recognize you when you return to our site and provides you with access to your account information. Cookies do not contain any personally identifiable information, such as your name. address or any financial information on your computer.

Gemstone may use reputable third parties to provide services to us. such as to help us measure the effectiveness of our advertising and how visitors use our site, and these third parties may also use cookies on your computer. Gemstone respects your right to choose whether to be included in the services that these third parties provide.

HOW DOES GEMSTONE PROTECT CHILDREN'S PRIVACY?

Gemstone is concerned about the privacy of young children and we do not knowingly collect any personal information from a child under 13 years of age. Gemstone does not sell products for purchase by children.